Repair tracking software

Our system gives its users a high amount of customer management capability with the client screen and searchable table. The screen comes with many essential fields for entering and saving all of your needed information into the client database. The searchable client table gives you the ability to edit, delete, or create new customers right in the same screen. As with all of the data tables,they are offer column based filtering so you can locate and study only the customer records you are interested in with ease.

The client table is also exportable to Excel and CSV. If you want new methods for unprecedented customer management for your business then this your customer database software. Within the Repair Tracking system, business owners have the capabilities of emailing and generating custom PDF documents based on the client and order. With an existing order users can generate a custom email filled with customer information, attachable images of their products, order numbers, custom title and body text, and more.

With our PDF generator, you can create custom PDF repair tickets with your logo, custom text, order and customer information based on your order, as well as images of their products right from the click of your mouse. All of the customer, order, images, and vendor data can be saved instantly into our customer database. All of this information is then attainable to you through our system data tables. Each table is filled with columns for all of your important information that you need to know exactly what is going on in your business.

Each table is filterable by column to narrow down your results to the most essential records and datasets. Each table is then exportable Excel, and CSV for additional data mining for your business.

Our system allows users to hook up right to their computer's webcam and save pictures directly to their customer's repair orders. Take as ma same. You can even attach pictures uploaded or taken while emailing clients or included on their repair tickets. We will give you an edge over your competitors in customer service and customer management as well as enhanced business analysis insight guaranteed.

Full of Features Contract Free. Oh, and there's hockey too. But the puck is rarely on his stick. Scott Eats, drinks, and sleeps in front of a computer screen.

They're his siblings. It's tough to label Gail with a title; she does so much. She's responsible for the look, the feel, the culture of Repair Traq. When she's not here, she's climbing a mountain, or skiing down it. Where's Albert? Usually out with our investors. Or he's writing up a proposal for future web—based services to discuss with staff and investors. Or, he's on the phone with potential or existing clients. Customer Login Portal. Repair Shop Management Learn More. See for yourself just how Repair Pilot can allow you to take control of your repair business.

Give your customers the best possible experience. Automate reminders to your customers when an annual service is due, or a product license is due to expire. Make sure your customers remain your customers.

Repair Pilot integrates with Quickbooks Xero and Sage coming soon! Automatically sync customers, inventory and invoices. No problem, we get that!

Why not let one of our experts take you through it instead? It will take around 30 minutes, so put the kettle on. Trial Setup Setting Up Account In addition, mHelpDesk has the following learning resources to help you master mHelpDesk:. Nothing slips through the cracks with our software. Setup takes less than 60 seconds. By clicking the button below you agree to our user terms. Already registered? Login here.

Prevent Mistakes mHelpDesk gives you ample room to provide information for every work order, and provides tools to track customer devices independently.